Keeping your instrumentation technology running smoothly calls for information and expertise that’s there whenever and wherever you need it. Phone or email based support is one of the fastest means of offering support to our customers around the world. Factory certified service representatives assist customers with configuration, calibration, and troubleshooting issues. They can initiate a spare parts order on an emergency basis.
When you want the fastest and most comprehensive technical assistance, a call to the Magnetrol dedicated service support line will help you meet your objectives.
If you feel real-time group interaction is the best means of addressing
a service concern, Magnetrol can arrange an online meeting that opens up
collaboration to multiple participants. Users can show a PowerPoint®
presentation, review a PACTware™ curve, or share other documents online.
Because of the power of visuals, guesswork can be eliminated from product, program or application issues. Participants who don’t have access to a computer can join in on their phones.